Gilkatho has been purchased by Crema Coffee Garage. We are excited to continue offering this great service with an expanded product range.

Kind regards, Management.

Common Problems

 

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We suggest in an airtight glass container stored in a cool dark pantry...

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Many people misinterpret this message. It is actually prompting you to empty the waste grounds bin in the base of the machine.

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This message indicates that the unit needs to be primed with water. Simply press the ‘steam’ button and the system will fill itself.

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Sometimes this is a result of the steam arm not opening to allow the water to escape in order for the pump to fill...
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When we descaled our machine it took much longer than the 50 minutes indicated in the manual.

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After emptying the water tray of my Impressa the machine's display still says 'Empty tray' . Any suggestions? Read More
After performing the descale operation the coffee tastes horrible...

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If you use the steam arm on the X7 for frothing milk make sure that the arm is clean when finished...

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The Claris water filter is suggested for changing after 50 litres of water have passed through it...

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Sounds like you need to press the Maintenance button a little quicker when requesting steam...

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