30 day money back guarantee.
Helping you know that you have made the right decision for your needs is even easier with Gilkatho's 30 day money back guarantee. If in the first 30 days you feel that the coffee machine that you have chosen isn't suitable for you then you can return it to Gilkatho for a refund.
Each year we have 1-2 customers whom find that what they bought isn't exactly what they thought they wanted. That happens and we'd like to explain our policy on this.
This fair use guarantee gives you the confidence to purchase from Gilkatho and know that you can return the goods within 30 days of your invoice dateif it doesn't meet your expectations.
Like all gurantees there are some things that we ask that you do.
If you are unhappy with your purchase:
Contact us and allow us the opportunity to rectify the problem. Most often it is a case of simply adjusting the operation of the machine to suit your requirements.
Be fair in your expectations and allow yourself and staff to become familiar with the equipment and its operation.
Do retain your original receipt and packaging so that the machine can be returned in its original condition.
You will receive a refund of your purchase price less freight and any supplies that you may have used. Unfortunately we cannot refund the purchase value of partially used coffee beans, cleaners, chocolate powders etc.
The 30 day money back guarantee is unfortunately not available on corporate rental agreements.
Shop with confidence when you buy fom Gilkatho.
Next
call for more information: 07 3876 1210
email for more information: info@gilkatho.com.au
10 great reasons to buy from Gilkatho.
Ease of Use.
Gilkatho's range of equipment is selected on ease of use.
Ease of Service.
Integrated approach to customer information, equipment service methods, 1300 National telephone number for convenience.
Authorised Agencies.
Gilkatho maintains a solid relationship with key equipment suppliers.
Ongoing updates.
A monthly newsletter makes it easy to keep in touch with the latest coffee news.
Warranty Service.
Gilkatho is an Authorised service agent for Jura coffee machines.
Knowledgeable staff.
Gilkatho employs and trains its staff to maintain a high level of competency.
Knowledge base.
Tthe latest equipment news is available to staff, partners and customers via the website.
On site service.
Available for business clients.
Enviable track record.
The company has been trading since 1995. Jura distributors since 2000.
Complete range.
Gilkatho offer a complete solution from coffee supplies.